FAQs / Why are there so many “unintelligibles”?

The number of “unintelligible” notes in the transcripts is a direct reflection of the audio quality of your recording. We try every trick in the book to understand every word in a recording, but when all else fails, we will insert [unintelligible] for a word or passage we cannot hear or distinguish. Among the factors that contribute to making it difficult to understand what is being said are extremely low volume, machine noise including electronic interference, a high level of background noise, two or more people talking at the same time, background music.

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About Jannice Roy

Jannice Roy has over 7 years of corporate, general, legal, market research and analytics transcription experience. She’s taken courses in oral and written communication, business principals, and English, as well as fiction writing and creative writing. When she’s not transcribing, she writes novels and publishes romance under the name Niecey Roy.