I have used Jay Martin Transcription services for over 10 years, to transcribe focus groups, and now consider Jay a trusted partner in my work. Jay and his team are very dedicated to the projects, provide high-quality output and always meet deadlines. They’re very easy to work with, super flexible and on top of everything.

For my focus groups, I ask for detailed verbatims, for everything to be recorded. And they get it right. However, I do not ask them to identify speaker names. If Jay says he can do it, then I would trust that. He’s very honest and has always been very forthcoming with setting expectations.

I enthusiastically recommend Jay for work.

Angela Weltman

 Moderating focus groups requires your full attention. I’m better able to give my all to my respondents because I know Jay Martin will supply me with a word-for-word transcription that will capture all the detail I’m not able to capture during the group. Jay has turned around my transcriptions quickly, accurately and professionally. I have total confidence in my work product being kept confidential. Additionally, his market-based pricing is on target—a big plus in this iffy economy. I would highly recommend Jay to any moderator. He’s my “go to” guy. Best to you, Jay!

Carol Graff

The Graff Group, Eden Prairie, MN

  JS Martin is my go-to place for everything “transcribable”! Their work is top-notch! One of our moderators even commented that until she received one of Jay’s transcripts, she didn’t realize “how difficult it was to do a really good transcript.” I can’t say enough about the quality and superiority of their work, particularly compared to other services I’ve used. Thanks Jay and your team, for your contribution to the success of our qualitative projects.

Beth Brooks Field Coordinator,

Los Angeles Added Value

JS Martin Transcription Resources has consistently provided us with exceptional quality work and great service for many years! We are very pleased to recommend the work of JS Martin Transcription Resources.

Wayne Howard,

Wayne Howard Associates Claremont, CA.

There are many transcription service to choose from but only a few who really "get it." We turn to JS Martin whenever we need to outsource transcription, and have done just that well over 15 years for some of the most successful brands in the world.

Joe Grieco President

Grieco Research Group

  JS Martin Transcription Services consistently delivers a quality product, on time. I’ve surprised them (too many times) with quick turnaround requirements and they’ve always been up to the task. Their transcripts are accurate and error free. I recommend their services without any hesitation.  

Harold Gross,

Ph.D. Market Research Answers